Twisted Oak Tree Co.  respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://www.twistedoaktreeco.com/ to request a quote, or use our tree care and landscaping services.

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1. Information We Collect

Twisted Oak Tree Co. collects the following types of information:

a. Personal Information You Provide

When you request a quote or schedule a service, Twisted Oak Tree Co. may collect:

• Your name

• Email address

• Phone number

• Street address (for quote and service purposes)

• Details about your property or requested services

b. Automatically Collected Information

When you visit our website, Twisted Oak Tree Co.  may automatically collect:

• Your IP address

• Browser type and version

• Device type

• Pages you visit and how long you stay on them

This information helps Twisted Oak Tree Co. understand how visitors use our site and improve user experience.

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2. How We Use Your Information

Twisted Oak Tree Co. may use your information to:

• Provide free quotes for tree services

• Communicate with you about scheduling, updates, and service details

• Send invoices and receipts

• Improve our website and customer service

• Comply with legal obligations

Twisted Oak Tree Co. does not sell or rent your personal information to third parties.

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3. Sharing Your Information

Twisted Oak Tree Co.  may share your information with:

• Service partners or subcontractors who assist in completing your requested services

• Payment processors to complete authorized transactions

• Legal authorities, if required by law or to protect our rights

All third parties are required to keep your information confidential and use it only for the purpose for which it was provided.

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4. Data Storage and Security

Twisted Oak Tree Co. uses industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to protect your data, no online transmission or storage system can be guaranteed 100% secure.

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5. Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you

• Request correction or deletion of your information

• Opt out of receiving promotional communications

To exercise these rights, contact us at binnscadie@gmail.com or call 321- 895- 4557.

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6. Cookies and Tracking Technologies

Twisted Oak Tree Co. website may use cookies or similar technologies to enhance your experience. You can choose to disable cookies in your browser settings, but some parts of our website may not function properly as a result.

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7. Changes to This Privacy Policy

Twisted Oak Tree Co. may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our site after any changes means you accept the revised policy.

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